At CloudAnswers we've been having 24 hour hackathons on a monthly basis for almost a year. It has proven to be a great way for developers to take a break from the normal customer projects, learn new technologies, and solve problems that affect many of our clients. And now several of the previous hac

Lead Rotator added to PowerPack Cloudanswers is proud to announce the addition of our latest exciting feature to our PowerPack. Lead Rotator is here! Lead rotator makes managing your leads easier than ever by automatically rotating lead assignments between each member of your lead queues.

Case Merge added to PowerPack Did you know that Salesforce users have been asking for a native case-merge solution for over 6 years but Salesforce still doesn't provide this functionality? Even worse, users who need to merge cases are directed to an AppExchange product which sells per-user lice

When you have worked in over 100 orgs you get a lot of the same requests from different companies. Instead of developing the same code for each client, starting today, we are centralizing these redundant development efforts into a new salesforce AppExchange App: The CloudAnswers PowerPack Th

We’re not recommending that you can replace aspirin with CRM software (Customer Relationship Management), that would be nonsensical. When it does come with organizing your Sales and Marketing on an automation system, there are other headaches that come with those activities. Leads without a lif

You operate or work within a medium-sized business. Over the last few months, you and the team have created some great marketing content. You’ve been sharing it and seeing conversions like crazy… at first. But now you notice that all these great inbound leads have started to disengage from your