CloudAnswers’ team of certified Salesforce developers and administrators is ready to keep your Salesforce solution stable and ensure its fast expansion.

Your company has made the investment in Salesforce, but have you realized the benefits you were seeking? If you’re like most of our new clients, the answer is “not really”. Our knowledgeable, experienced team of Salesforce admins and developers can help you fix that. We can help you identify bottlenecks and remove them:

  • Creating and modifying reports and dashboards
  • Making changes and updates to page layouts and custom fields
  • Creating and modifying workflow automation and flows/processes
  • Manipulating and reformatting data
  • Managing users and security
  • Creating custom solutions for your business processes

Contact us to get a FREE initial consultation!

Salesforce Services

Administration

  • Daily administration and system monitoring – monitoring scheduled jobs, routine tasks, and technology upgrades.
  • Data administration – uploads, cleansing, validation, administration, and data governance.
  • Environment management – sandbox refreshes, promoting changes to production, and other devops tools.
  • Monthly health checks – adoption, security, and data analysis.
  • Chat help desk.

Development Support

  • Troubleshooting – help you get past that pesky bug or big release.
  • Developer supplementation – get some extra help to bring your project across the finish line.
  • DevOps – implement tools to streamline your Salesforce changes and testing process.

Custom Development

We can handle end-to-end custom development, just bring us your idea!

  • Customizing data model with new objects and fields
  • Inserting business rules into CRM
  • Automating recurring and daily tasks with workflows and Apex checks like assigning follow up tasks,  sending email notifications
  • Enabling bulk processing or ingestion of data
  • Custom reports, dashboards and email notifications
  • Data-driven websites and website integrations
  • Lightning components
  • CPQ advanced customization
  • Integrations with third-party systems and tools

…and so much more!

Reliable and cost-effective Salesforce support and maintenance services partner

Salesforce products we support

Sales Cloud

As salesforce.com’s most popular product, we have extensive experience with Sales cloud. We have done everything from sales dashboards to customizing Salesforce CPQ. 

Marketing Cloud

Salesforce marketing-cloud, helps companies track customer journeys while providing multi-channel marketing campaigns. Whether you need help customizing marketing cloud or managing your campaigns, our team members can make sure you get the most out of your marketing efforts. 

Service Cloud

Salesforce service cloud can be an amazing tool or a support rep’s worst nightmare and a source of customer dissatisfaction. If your customer support experience isn’t what you’d expect, talk to us about how to streamline service cloud. We can fix your user experience issues and get your customer support reps back to what they do best – helping your customers.

Community Cloud

Need to connect with your customers or partners? We can help you setup a community, customize it, or maintain an existing community. Or for those that want a really customized experience, talk to us about custom websites or website integrations. However you want to connect with your community, we can help.

Nonprofit Cloud

Salesforce nonprofit cloud is an out-of-the-box solution for managing relationships, fundraising, and programs by providing a single source of all data and delivering a 360-degree view of the supporting parties. At CloudAnswers, we love to give back. Nonprofits get discounted rates on our AppExchange apps and services. Talk to us about customizing nonprofit cloud or sign up for our virtual administration services.

Financial Service Cloud

Salesforce Financial Services Cloud is a package that enhances and extends the functionality of Sales Cloud and Service Cloud combined to better meet the needs of wealth management firms, insurance companies, and banks. Talk to us about your security, compliance, customization, or management needs.

Our Process

While our process is tailored to each client, this is generally what to expect.

1

Discuss your business needs

2

Review your configuration of Salesforce and related technology

3

Find areas of improvements in your Salesforce system

4

CloudAnswers' team will execute service planning and responsibility transfer

5

We will develop an action plan to resolve all important issues/tasks

6

The team will maintain operational efficiency for your Salesforce users

7

Further step will be to deliver the agreed scope of Salesforce support

8

Provide analysis and reporting

9

Propose possible process improvements, eliminate bottlenecks

Get a competitive advantage with Salesforce

Don’t let the lack of Salesforce customization stall your business growth! If you need all-around assistance in expanding your Salesforce solution beyond its default functionality, we will be glad to help. Send us a message or contact us by email help@cloudanswers.com or phone +1 617 229 5109