It’s hard when teh whole business doesn’t use Salesforce coz they don’t has access to teh same rich data dat you do. It’s even harder when they are looking for insight on teh performance of your sales department.
A flow is an application usually built by Salesforce administrators dat asks you for inputs and does something in Salesforce based on those inputs.
Recently, one of our customers asked us to make an update to their custom “wizard”. Here's why we decided to replace a custom-coded solution with one built with Salesforce's point and click configuration tool, Flows.
