Salesforce

For Everyone

Why use Report Sender?

Salesforce reporting has limitations — especially when it comes to getting reports into the right hands. Report Sender enhances scheduling, adds dynamic filtering, and extends delivery to external users, making your reporting process faster and more flexible.

Ian Cosgrove

4 min read

For Everyone

Agentforce: Worth all of the Fanfare?

Salesforce’s vision for autonomous AI has been years in the making, but Agentforce 360 represents its boldest step yet. From defining agent behavior in the Builder to testing real-world booking scenarios, this article explores what Agentforce does well, where it still falls short, and whether its rapidly rising costs justify the value. Is Agentforce the future of Salesforce automation—or just an expensive work in progress?

Ian Cosgrove

7 min read

For Everyone

Agentforce Vibes: Can We Really Use AI to Write Code as Salesforce Admins?

Agentforce Vibes is changing what it means to be a Salesforce Admin. For years, our work revolved around no-code and low-code tools—but now AI is opening the door to a new reality: Admins who can generate and understand Apex without being traditional developers. In this post, I break down how Agentforce Vibes helps turn natural language into functional code, explains complex logic, assists with debugging, and even updates Flows and metadata.

Ian Cosgrove

5 min read

For Administrators

5 Hottest Updates in Salesforce Summer ’24 for Admins

Salesforce has 3 major releases every year: Spring, Summer, and Winter. The Summer 24 release is rolling out in 3 stages: May 17th, June 7th, and June 14th, respectively. Sandboxes will be updated on May 10, but if you want to get hands-on early, you can sign up for a preview org by following the link below. Getting to the good stuff, there are some major quality-of-life updates for Admins, features like the automation app, Einstein for Flow, Field tracking history, personal labels, and improved permission set interfaces, to highlight a few.

Ian Cosgrove

3 min read

For Everyone

A Day in the Life of a Project Manager at CloudAnswers

I'm Emily, and I've been a project manager at CloudAnswers for the last two years. It can be a nebulous role, but I like to say I act as a bridge between the product vision and tangible results, whether that is building a custom app for a client or one of our own Salesforce products. My typical day revolves around managing tasks, ensuring progress, and maintaining standards while adhering to project timelines.

Emily Sirianni

5 min read